Bijoux De Mimi
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FAQ's
Where are you based?
Bijoux De Mimi is based in Notting Hill, London. Our studio/office sits above Notting Hill Gate, only minutes away from Portabello Road. We have a beautiful view of the colourful houses Notting Hill is so famous for, we love it!
How long does shipping take?
Tracked 24: recommended next day shipping, for those who wish to track their order. (Please contact us if your order has not arrived after 3 working days)
First Class (signed for): 1- 4 working days with proof of delivery. (Please contact us if your order has not arrived after 5 working days)
Free 2nd class: 5-7 working days, no proof of delivery or tracking available (Please contact us if your order has not arrived after 12 working days)
How often do you restock?
We try to restock monthly! This can generally depend on our manufacturers and our new collections. We will always announce our restocks and drops on our Instagram and TikTok so be sure to follow us to keep up to date!
Will you be making more silver jewellery?
Yes! We have had so many requests for more silver jewellery and we have listened! Our new silver pieces will be arriving in the first week of June, so keep an eye out for them on our socials...
Are MIMI's good for sensitive ears?
The inner part of our earrings are made from combined mixed metals which means they may contain metals that are NOT hypoallergenic. Even though our pieces are 14k gold plated, we cannot guarantee that you would not get a reaction if you are allergic to some metals!
Are your huggies safe for newly pierced ears?
We recommend only changing your new piercings after having them for 4-6 weeks, just like your piercer would recommend!
What size are the earrings?
Our huggies average at around 15mm in diameter, but the pendants on them vary in size!
Do you ship internationally?
Yes we do! We recommend choosing the tracked shipping method at checkout, so we know where your items are at all times.
Can you shower while wearing your MIMI's?
You can, but we don’t recommend doing it too often as the gold plating will wear off over time if you do.
Do you accept returns?
Due to the unsanitary nature of sharing earrings, we cannot accept returns. However, if your items are faulty then we can! Please read our Returns Policy page for more info on how to return.
What piercings can you wear MIMI's in?
Mimis are designed to fit in any piercing along your outer ears, so thats any lobe or helix/cartilage piercing! We are always looking at new designs so we may expand our range in the future, so keep an eye out for new pieces!