All things shipping ✨

UK Orders

We offer 2 types of UK postage:

TRACKED 24: £3.50

Speedy tracked shipping for those who have got to get their hands on our jewellery. Please allow 1-3 working days. (please contact us if your order hasn't arrived in 5 days).

TRACKED 48: £2.50

Shipping for those who are cool with waiting a little longer for their order. Please allow 3-5 working days (please contact us if your order has not arrived in 10 days).

What your tracking means:

We frequently get asked what Royal Mails tracking information means, although it is no longer our responsibility once leaving Bijoux HQ, it is important to us you have the information you need.

✨ No information available? We still have your parcel!

✨ "Item despatched to Royal Mail" We have dropped your parcel to the local delivery office.

✨"We've got it" it has been scanned for a second time in at Royal Mail and is ready for transport.

✨"In Transit" your order is in the hands of your local postman.

✨"Ready for Delivery" Your order will be delivered that day.

✨ "Delivered" your order has been delivered, as we use large letter envelopes, you don't need to be in if you have a postbox.

What to expect:

All of our UK & International orders are shipped via Royal Mail.

✨ Orders placed before 3pm will be shipped same day Monday - Friday!

Need Help?

My order says "Delivered" but it hasn't been:

Please contact Royal Mail, as this is completely out of our control. Please also check the address you entered by checking it was correct in your confirmation email.

My tracking is stuck on "Item Despatched to Royal Mail":

If it has been on this for more than 5 working days, excluding public holidays, please get in contact with us via

International Orders

All international orders are sent with Royal Mail International Tracked; please note this service is taking 2-4 weeks due to legislative delays from the UK leaving the EU.

To change the currency, simply select this from the currency switcher in the footer of the website.

Your countries custom rates completely depend on the law of the province and we cannot be held accountable for it.

International postage:

International Tracked shipping: £8.50

Still have questions? See our FAQs